Help Center

Raytone offers a wide range of advanced laser machines, including CO2 Fractional Lasers, Diode Hair Removal Lasers, ND YAG Lasers, Picosecond Lasers, and other specialized equipment for aesthetic and medical applications. Each machine is designed to deliver effective results with state-of-the-art technology.

Body Contouring and Slimming Machines:

• Cavitation Machines: Utilizing ultrasound technology for fat reduction and body sculpting.
  
• Cryolipolysis Machines: Non-invasive fat freezing technology for targeted fat loss.
  
• Multi-function Slimming Machines: Combining technologies like RF, cavitation, vacuum, and infrared to achieve comprehensive body contouring and skin tightening results.
  

Skin Tightening and Facial Rejuvenation Machines:

• RF Skin Tightening Machines: Non-invasive treatment for skin laxity and wrinkle reduction.
  
• HIFU Face Lift Machines: Utilizing high-intensity focused ultrasound for non-surgical facelifts and skin rejuvenation.
  
• Fractional RF Microneedling Machines: Effective for skin resurfacing, tightening, and scar reduction.
  

Specialty Aesthetic Devices:

• Spider Vein Removal Machines: High-frequency technology for effective and quick spider vein treatment.
  
• EMS Machines: For muscle stimulation and toning, enhancing body contouring treatments.
  
  Raytone’s diverse range of machines is designed to meet the needs of medical spas, aesthetic professionals, and clinics, delivering top-notch results for various skin and body treatments.

Raytone’s laser and Aesthetic systems technology stands out due to our strategic combination of American innovation and Korean precision engineering.

Our machines are assembled in China under strict quality control, allowing us to provide top-tier laser systems at a cost-effective price point.

Features such as Smart Hair Detection, multi-wavelength options, and advanced cooling systems are just some of the elements that make our technology superior in the market.

Absolutely, investing in equipment from RAYTONE is a smart choice for several compelling reasons:

• High Return on Investment (ROI): Wide Range of Treatments: RAYTONE machines offer versatile treatment options, including hair removal, skin resurfacing, body contouring, and facial rejuvenation. This diversity allows you to attract a broad client base, increasing your revenue potential.
  
• Increased Client Satisfaction: The advanced technology in RAYTONE devices ensures effective, non-invasive treatments with minimal downtime, leading to higher client satisfaction and repeat business.
  
  
• Technological Excellence:
  Cutting-Edge Technology: RAYTONE's machines are equipped with the latest innovations, such as Smart Hair Detection in our laser systems and multi-functional capabilities in our body contouring devices. This ensures that you are providing top-tier treatments that stand out in the market.
  
• User-Friendly Design: Our machines feature intuitive interfaces and pre-set treatment programs, making them easy to use and reducing the learning curve for your staff, which can lead to more efficient operations and cost savings.
  
• Comprehensive Warranty and Support:
  - 5-Year Limited Warranty: RAYTONE equipment comes with a robust 5-year limited warranty, offering 2 years of full use coverage and 5 years for parts. This ensures long-term reliability and peace of mind, protecting your investment.
  
• Comprehensive Training: We provide thorough online training in both English and Spanish, ensuring that you and your team can fully leverage the machine's capabilities to maximize treatment outcomes and client satisfaction.
  
  Investing in RAYTONE equipment not only equips your practice with state-of-the-art technology but also positions you to offer a wide array of high-demand treatments. The combination of innovative technology, extensive support, and a strong warranty makes it a sound investment with excellent long-term returns.

Raytone is a prestigious American company committed to delivering cutting-edge laser technology by combining the best of American innovation and Korean engineering. Our machines are assembled in China to optimize production costs, allowing us to offer high-end, world-class equipment at competitive prices.
Raytone's commitment to quality, precision, and customer satisfaction sets us apart in the aesthetic and medical fields.

Yes, all Raytone laser and aesthetic machines are developed with the highest safety standards in mind. Our devices undergo rigorous testing and are equipped with advanced safety features to minimize risks during treatments. We also offer training to ensure that users are well-equipped to operate the machines safely.

When you purchase a Raytone laser machine, you receive online training in both English and Spanish. This training covers the setup, operation, and maintenance of the machine, as well as detailed instructions on performing various treatments to ensure optimal results.

Raytone offers a 5-year limited warranty on all its laser machines, which includes 2 years of comprehensive coverage for use and 5 years of parts warranty. This warranty reflects our confidence in the durability and reliability of our products.

Absolutely! Raytone laser machines are designed for professional use and are ideal for medical spas, aesthetic clinics, dermatology offices, and plastic surgery centers. They are built to deliver professional-grade results and are trusted by practitioners worldwide.

Choosing the right laser or Aesthetic machine depends on the treatments you plan to offer and your specific needs.

Raytone provides detailed product descriptions and specifications to help you make an informed decision.

Our sales team is also available to provide personalized recommendations based on your practice’s requirements.

Raytone laser machines are engineered to deliver outstanding results with minimal discomfort and downtime.

Whether you’re offering skin rejuvenation, hair removal, or other laser-based treatments, you can expect consistent and effective outcomes that will satisfy your clients.

Maintaining your Raytone laser machine is straightforward, thanks to the comprehensive instructions provided in the training.

Regular maintenance includes cleaning the machine, checking for any software updates, and ensuring proper storage conditions.

For any technical issues or servicing needs, Raytone offers prompt support and repair services through our customer care team.

If you encounter any issues with your Raytone laser machine, our customer support team is available to assist you.

We provide troubleshooting guidance and, if necessary, will arrange for repair services under the terms of your warranty.

Open the machine or try to fix it without authorization will avoid the warranty.

We accept a variety of payment methods to make your purchase experience as convenient as possible.

These include major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers.

For international orders, we also accept wire transfers. If you require a specific payment arrangement, please contact our customer service team.

Yes, your payment information is secure.

We use industry-standard encryption and security protocols to ensure that your payment details are protected at all times.

Our website is also PCI DSS compliant, meaning we adhere to the highest security standards for online transactions.

We offer installment payment options for select purchases.

Depending on the total amount and the payment method chosen, you may be eligible for payment plans that allow you to spread the cost over several months.

Please contact our sales team for more details on available installment options and eligibility.

Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your package.

You can also log into your Raytone account and visit the "Order History" section to view the status of your order and track its progress.

We offer a 30-day return policy on the personal and home use items.

If you are not completely satisfied with your purchase, you can return it within 30 days of receipt for a refund or exchange, provided the item is in its original condition and packaging.

Please note that some products, such as custom-made or final sale items, may not be eligible for returns. For detailed information, please refer to our Return Policy page.

To initiate a return, please contact our customer service team with your order number and the reason for the return.

Our team will provide you with a return authorization and instructions on how to send the item back to us.

Please ensure that the item is securely packaged and includes all original accessories and documentation.

If you need to cancel or modify your order, please contact us as soon as possible.

We will do our best to accommodate your request, but once the order has been processed or shipped, we may not be able to make changes.

In such cases, you may need to wait until you receive the order and then proceed with a return or exchange.

Raytone provides worldwide shipping for all our laser machines.

Additionally, our customer support team is available to assist international clients with any questions or concerns.

The software in our machines supports multiple languages, ensuring ease of use no matter where you are located.

U.S. estimate delivery times: 12 - 15 business days.

International estimate delivery times: 30 - 35 business days. The cost and the delivering time is calculated depending of the receiving country. We ship from USA.

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